App :: Our mobile application available on iOS or Android.
Data Controller :: Means Gremer Ltd. a company incorporated in Malta with registration number C-92006 and having its registered office situated at Advance House, Level 3, Manuel Dimech street, Sliema, Malta.
GDPR :: Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC.
Gigify :: is a trade name of Gremer Ltd. a company incorporated in Malta with registration number C-92006. References to “we”, “our” and “us” shall be taken to refer to Gremer Ltd. as the owner and operator of the Gigify Platform.
Gigify Platform :: the online marketplace owned and operated by Gremer Ltd. for the purposes of bringing service providers and customers together, via our App and/or Website.
User :: refers to any registered or unregistered user of the Gigify Platform, either as a provider of services or end customer, together with any visitor of our Website or App, and reference to “you” and “your” shall be construed accordingly.
Website :: means our website - www.gigify.com
We always process personal data relating to Users lawfully, fairly and in a transparent manner and we only collect personal data which is adequate, relevant and limited to what is necessary in relation to the purposes listed in section 6 of this Policy.
3. Data Controller contact details
The Data Controller is Gremer Ltd., whose office is situated at Advance House, Level 3, Manuel Dimech street, Sliema, Malta. The Data Controller may be contacted by email at [email protected]
4. What personal data do we collect?
4.1. Key User Data
- Identity data, such as:
- • Your name;
- • Your surname;
- • Your date of birth;
- • Your gender;
- • ID/Passport/Driving License;
- • Profile Image.
- Contact information, such as:
- • Your postal address;
- • Your email address;
- • Your telephone number;
- • Your mobile number.
- Financial and billing information, such as bank account details and payment card details.
- Fiscal information including income tax number, VAT number, and social security number.
- Your login details, namely your email and password.
- Any other information you voluntarily provide, such as location, preferred workable area, your hourly pay rate.
- Other User data, such as your personal profile, photographs, work history, skills, hourly pay rates, feedback and ratings received from your past customers, and other information (collectively referred to as “Key User Data”).
4.2. Other personal information
We also collect information you supply when you register to receive marketing communications or subscribe to any newsletter, such as your name, email address and other data supplied or when you contact us for any other reason, like when you apply for a job or make a complaint.
5. How and when we collect your data
We collect your personal data:
- • when you register as a User and/or make use of our Website or App;
- • when you voluntarily providing personal data to us by any other means, such as if you contact us, apply for a job with us, provide us with services, interact with us on social media, etc.
6. Why do we process your data?
Key User Data :: To comply with our legal obligations, to perform a contract to which we are subject (i.e., to allow Users to make use of the Gigify Platform), to monitor compliance with our Terms and Conditions and applicable law, to detect any fraudulent or criminal activity, to seek to ensure the integrity and security of the Gigify Platform, to improve the Gigify Platform, to repair any bugs, to provide User support, to analyse usage of the Gigify Platform, to increase our business, to communicate with Users, etc.
Information supplied when you opt in to receiving marketing communications or subscribe to any newsletter, etc. :: In order to supply you with marketing and other offers, information surveys, important announcements, invitations and other communications, to send you account and service updates, such as updates to our Terms and Conditions, etc.
Other information supplied when you seek to contact us, make a complaint or apply for a job, such as your name, contact details and CV, etc. :: To be able to contact you, process your request or job application, investigate a complaint, comply with our legal obligations, etc.
7. Do we pass on personal data to third parties?
Under no circumstances do we sell your personal data to third parties. We may, however, disclose your personal data to third parties in the following limited circumstances:
• To other users, which is required in order for the Gigify Platform to function.
• To prospective users, who may be looking to sign up to the Gigify Platform.
• To our service providers, such as marketing agencies, IT personnel, customer care staff, advertising partners, Website hosts, consultants, lawyers, advisors and accountants.
• In certain cases, to government, police, regulators or law enforcement agencies. We will share your data with government, police, regulators or law enforcement agencies if, at our sole discretion, we consider that we are legally obliged or authorised to do so or it would be prudent to do so.
• With a third party, who is helping us develop and improve our services to you, such as analytics providers.
• Credit reference and fraud prevention agencies, so we can try to prevent fraud.
• Background and identity verification providers, to be able to determine whether any User providing services has any criminal convictions.
Where we directly share personal information with a third party, we require them to respect the security of your personal data and to process it in accordance with the law. However, despite the fact that we will try our best to protect the integrity of your personal data, such third parties will process such data in line with their own business practices and policies, and we are not responsible for this.
8. What if I don’t want to provide personal data?
Should you prefer not to provide us with your personal data, we shall not be able to accept your registration as a User and you will not be able to make use of the Gigify Platform in any way. We may also need to stop sending you any marketing communications and/or newsletter, promotions, etc, depending on the circumstances.
With respect to cookies, you can manage or prevent cookies from being installed on your device by adjusting the settings on your browser software accordingly. You should be aware, however, that by doing so you may not be able to make full use of all the functions of our Website, place an order or view all content.
9. Your rights
9.1. Correcting and completing of personal data. We take every reasonable step to ensure that the personal data we have in our possession is accurate and kept up to date. However, it is still possible for certain personal data to be incorrect or incomplete. Should you, therefore, wish to correct or complete any inaccurate or incomplete personal data that we hold, you may do so by sending an email to the Data Controller, highlighting the data that requires correction or completion, as the case may be, and we will update our records without undue delay and inform you once this has been done.
9.2. Right of access and the right to be forgotten. As a data subject, you have the right to access your personal data and, in certain situations, the right to request that we erase your personal data without undue delay. Should you like to access your personal data that we hold on you or should you wish that we erase your personal data, you are kindly requested to send an email to the Data Controller. It should be noted that we will erase your personal data as soon as possible, provided that such personal data are no longer necessary in relation to the purposes for which they were collected or processed.
9.3. Data portability. You may also request a copy of your personal data, which will be supplied in any machine-readable format selected by us. This will be released either to yourself or, if technically feasible, to a controller designated by yourself.
9.4. Restriction of processing. You may also request that we restrict the processing of your personal data in the following situations:
- • if the accuracy of the personal data is contested, for a period enabling us to verify the accuracy of the personal data;
- • if the processing is unlawful, and you oppose the erasure of the personal data and request the restriction of their use instead;
- • if we no longer need the personal data for the purposes of the processing, but they are required by you for the establishment, exercise or defence of legal claims.
Should we agree to restrict the processing of your personal data pursuant to any of the of the grounds listed below, we shall inform you in writing before the restriction of processing is lifted.
9.5. Opting out. Where personal data are processed for direct marketing purposes, you have the right to object at any time to such processing. You can do this by:
- • asking us to stop sending marketing communications (unsubscribe) by clicking on the “unsubscribe” hyperlink included in all marketing communications sent to you;
- • replying to the email communication quoting the text “unsubscribe”;
- • or requesting the Data Controller to cease the processing of personal data for direct marketing purposes.
10. Can we transfer your personal data outside the EEA?
There may be situations where your personal data can be transferred and processed in one or more non-EEA countries. In any such situations, we will take steps to ensure that your personal data receives the same level of protection as if it remained within the EEA, including by entering into data transfer agreements, using the European Commission’s approved contractual clauses for data transfers to third countries, or by relying on certification schemes or other valid mechanisms for data transfers. You may also request information on the protective measures implemented for any third-country transfers of personal data.
11. Security of personal data
Your account is password-protected so that only you and certain authorised members of our team have access to your account information. In order to maintain this protection, do not give your password to anyone. Also, if you share a computer, you should sign out of your account and close the browser window before someone else logs on. You should also password-protect any device used to access the Gigify Platform.
We maintain reasonable administrative, physical, and technical security safeguards to help protect information about you from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction. Nevertheless, we cannot fully guarantee the security of your transmitted data and you submit such data at your own risk.
12. How long do we keep your personal data?
We typically erase the personal data we have on record within ten (10) years from the date of last use of the Gigify Platform by the User in question.
13. How will we notify you of changes to this Policy?
Certain terms in this Policy may be amended from time to time, in which case we shall publish the new policy on our Website.
14. How can I complain?
If you are a data subject and you feel that your rights under the GDPR have been violated by us, you have the right to lodge a complaint with the relevant supervisory authority for data protection. In Malta, this is the Data Protection Commissioner (https://idpc.org.mt). We would of course welcome the opportunity and make every effort to satisfactorily deal with your complaint amicably before you approach any such supervisory authority.
Cookies are widely used by websites and servers to provide many of the basic services that we find online. If you shop on a website, a cookie allows the website to remember which items you've added to your virtual shopping basket. If you set preferences on a website, a cookie allows the website to remember your preferences the next time that you visit. Or, if you sign into a website, the website might use a cookie to recognise your browser later on, so that you don't have to sign in again. Cookies also allow websites to collect data about user activity, such as how many unique visitors a page receives per month. All these applications depend on the information stored in cookies.
Types of cookies we use
- Strictly Necessary Cookies
Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.
- Functional Cookies
These cookies are used to ensure you can correctly navigate our website, remember your preferences (for example, your choice of language or region), or share pages via social media.
- Performance Cookies
These cookies are used to analyse trends, administer the website, track visitor movements, and gather broad demographic information for aggregate use. We use the information to compile reports and to help us improve our website. These cookies are not linked to personally identifiable information.
- Google Analytics and AdSense Cookies
Our website makes use of Google Analytics and Google AdSense. When you visit a website that uses advertising services such as AdSense, including analytics tools such as Google Analytics, your web browser automatically sends certain information to Google. This includes the URL of the page that you’re visiting and your IP address. Google may also set cookies on your browser or read cookies that are already there. Apps that use Google advertising services also share information with Google, such as the name of the app and a unique identifier for advertising.
Most commonly, AdSense sends a cookie to the browser when a user visits a page that shows Google ads. Pages with Google ads include ad tags that instruct browsers to request ad content from our servers. When the server delivers the ad content, it also sends a cookie. But a page doesn’t have to show Google ads for this to happen; it just needs to include our ad tags, which might load a click tracker or impression pixel instead.
From time to time, we send out e-mail communications that may include web beacons, cookies, and similar technologies that allow us to know whether you open, read, or delete the message, and links you may click. When you click a link in an e-mail you receive from us, we will also use a cookie to log what pages you view on our website. Should you wish to avoid such web beacons, cookies and similar technologies from downloading on to your device you are requested to unsubscribe from our regulatory updates service and delete the e-mail in question, without clicking on any links that may be contained therein.
How to manage cookies
Most browsers give you a level of control over cookies. You can set your browser to accept or reject all, or certain, cookies. For instructions on how to manage cookies, please read the 'Help' section of your browser or visit our guide at www.aboutcookies.org. You can also clear any existing cookies from within your browser. Please be aware that some areas of our website may not function after you have changed your cookie settings.
Opting out of ads personalisation and analytics
If a user opts out of ads personalisation using Google's Ads Settings, they will no longer receive personalised advertising from Google.
If you don’t want Analytics to be used in your browser, you can install the Google Analytics opt-out browser add-on. The Google Analytics opt-out add-on is designed to be compatible with Chrome, Internet Explorer 11, Safari, Firefox and Opera. In order to function, the opt-out add-on must be able to load and execute properly on your browser. For Internet Explorer, third-party cookies must be enabled.